This Privacy Policy explains how Bring Built collects, uses, and shares personal information when you visit our website, buy a product, request support, or otherwise interact with our services.
Information we collect
Depending on how you use the store, we may collect:
- Contact and delivery details, including your name, email, phone number, billing address, and shipping address
- Order and transaction details, including products, variants, quantities, discounts, shipping selections, and payment status
- Communications you send to us, including support requests and return information
- Device and usage information, such as IP address, browser, pages visited, and basic security logs
- Cart preferences stored locally in your browser so your selected items remain available between visits
Payment card details are collected and processed by our payment provider. Bring Built does not store full card numbers on its own systems.
How we use information
- Process payments, fulfill orders, and arrange delivery
- Send order confirmations, shipping updates, and service messages
- Provide customer support and manage returns or refunds
- Prevent fraud, protect the store, and troubleshoot technical issues
- Meet legal, accounting, tax, and recordkeeping obligations
- Send marketing only when you have chosen to receive it, with an unsubscribe option where required
Service providers and disclosure
We share information only as reasonably necessary to operate the store, comply with law, or protect legitimate rights. Providers may include website hosting and database services, Stripe for payment processing, Shippo and USPS for shipping and tracking, Resend for transactional email, analytics or security providers, and professional advisers. These providers process information under their own privacy terms and applicable agreements.
We may also disclose information when legally required, to investigate fraud or misuse, or in connection with a merger, sale, financing, or transfer of all or part of the business.
Retention and security
We retain information for as long as reasonably needed for the purposes described above, including order support, accounting, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no system or transmission method is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of certain personal information, or to object to or limit certain processing. You may also unsubscribe from promotional email using the link in the message. Transactional messages about an order may still be sent.
To make a privacy request, email hello@bringbuilt.com. We may need to verify your identity before completing a request.
Children
The store is not directed to children, and we do not knowingly collect personal information from children under 13.
International processing and third-party links
Providers may process information in locations outside your state or country. Our pages may also link to third-party websites. Their privacy practices are controlled by their own policies.
Changes and contact
We may update this policy to reflect operational, legal, or service changes. The revised date will appear at the top of this page.
Questions and privacy requests may be sent to hello@bringbuilt.com or mailed to Bring Built, 5271 W Hillsboro Blvd, Apt 206, Coconut Creek, FL 33073, United States.